🔒 Privacy Policy – Decoinks
At Decoinks, your privacy matters. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, place an order, or interact with our services.
Our store is powered by Shopify, which provides the technology that helps us deliver a secure and seamless shopping experience. If there’s ever a conflict between our Terms of Service and this Privacy Policy, the terms here will govern the handling of your personal data.
By using Decoinks’ website and services, you agree to the collection, use, and disclosure of your information as outlined below.
📌 Information We Collect
We may collect the following types of personal information, depending on how you interact with us and what local laws apply:
- Contact Details: Name, billing/shipping address, email, phone number.
- Payment Details: Credit/debit card information, payment confirmations, and transaction details.
- Account Information: Username, password, security questions, preferences.
- Order & Transaction History: Items viewed, added to cart, purchased, exchanged, or returned.
- Communication Records: Messages or inquiries sent to our customer support team.
- Device & Usage Data: IP address, browser, device type, and interactions with our website.
📌 How We Collect Information
We collect personal information from:
- Direct interactions: When you create an account, place an order, or contact us.
- Automatic tracking: Through cookies, your device, and browsing activity.
- Service providers & partners: Shopify and other vendors supporting payments, shipping, and analytics.
- Third parties: Marketing or advertising partners where you’ve consented.
📌 How We Use Your Information
We use your personal data to:
- Provide & improve services – fulfill orders, process payments, ship products, and personalize your shopping experience.
- Marketing & promotions – send updates, offers, or product recommendations (you can unsubscribe anytime).
- Fraud prevention & security – protect accounts, detect suspicious activity, and ensure safe transactions.
- Customer communication – answer inquiries, provide support, and notify you about orders.
- Legal compliance – meet regulatory requirements and respond to lawful requests.
📌 Sharing Your Information
We may share your information with:
- Shopify (our e-commerce platform).
- Vendors & service providers (payment processors, shipping carriers, IT, and customer support tools).
- Marketing partners (for targeted ads, where legally permitted).
- Corporate affiliates (within the Decoinks business group).
- Legal authorities (when required by law or legal process).
📌 Children’s Privacy
Decoinks is not directed at children. We do not knowingly collect data from individuals under the legal age of majority. If you believe your child has shared data with us, contact us immediately to request removal.
📌 Security & Data Retention
We use industry-standard safeguards to protect your information. However, no system is 100% secure. We retain your information only as long as needed to provide services, meet legal obligations, or resolve disputes.
📌 Your Privacy Rights
Depending on where you live, you may have rights to:
- Access your personal information
- Correct inaccurate details
- Delete your data
- Request portability of your data
- Opt out of marketing communications
To exercise your rights, contact us at info@decoinks.com
We may verify your identity before processing requests.
📌 International Data Transfers
Since Shopify is a global platform, your information may be processed outside your home country. Where required, we use recognized transfer mechanisms (such as Standard Contractual Clauses) to protect your data.
📌 Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with the updated effective date. Please check back regularly to stay informed.
📞 Contact Us
If you have questions, concerns, or complaints about this Privacy Policy, reach out to us:
Decoinks Support
📞 Phone: +1 (714) 790-1460
📧 Email: info@decoinks.com
📍 1218 Magnolia Ave Suite G111 Corona CA 92881